- Our travel agency was founded in June 2007.
- As many as 22 718 clients have booked with us since 2007!
- As much as 96.59% of clients would turn to us when choosing an accommodation for their next vacation (based on 2143 comments by clients)
- As much as 94.82% of clients would recommend accommodation we offer to their friends (based on 2143 comments by clients)
- WE ARE A MEMBER OF THE ASSOCIATION OF CROATIAN TRAVEL AGENCIES (UHPA). We are a member of the travelife organization and adhere to principles of corporate social responsibility in tourism.
- We are specialized in offering private accommodation in the territory of the republic of Croatia.
- We have implemented and certified a quality management system according to the international standard iso 9001:2008 (internationally recognized standardization for quality management systems).
What does it all mean?
- It means that when you find an accommodation a hundred metres from a pebbly beach it really is a hundred metres from a pebbly beach.
- It means we offer a quality private accommodation in compliance with specific standards and hospitable hosts!
- It means that we provide quality products and services you expect.
- It means that clients are not just numbers to us which receive automated responses via software!
- Our responses are provided by our team – agency employees, holding university degrees and who speak your native tongue and, what is most important, who understand the needs of modern clients.
- We will reveal to you the places the local people visit!
- WE WILL SHOW YOU THE PLACES WHERE WE LIKE TO EAT AND DRINK!
- We will help you find hidden bays and places where other tourists do not go!
- With us, you will FEEL what Croatia is really about.
Meet our team:
Maja Čupić Šoletić- Owner and General Manager
"We are aware that everybody is waiting for their annual holiday, especially in these stressful times, so with our individual approach we are dedicating us to find their dream apartment and holiday destination."
"After the development of the idea in June 2007 I decided to leave the job at Valamar group and start my own agency."
"Online Croatia travel agency staff is all with college degree, with excellent language skills and professional behavior in tourism and I am extremely proud with their work and contribution."
I grew up on Ciovo Island near Trogir and after graduating the high school I went to study at the Faculty of Tourism and Foreign Trade in Dubrovnik. After graduation, I started to mediate in renting of private accommodation for my family. Those were the years when Internet just began to be used for the booking of private accommodation. At the same time with this "private" business, I worked as a receptionist, and then in sales department for the hotels Babin kuk as part of a team of one of the largest hotel groups in Croatia - Valamar. There I learned a lot about the rules of professional behaviour in tourism and business organization and that helped me a lot with starting my own agency.
Since I successfully used Internet in renting private accommodation, very soon the number of the owner and satisfied guests began to increase and I started to create the idea of starting private business as an agency which will deal with the mediation of guests arrival in private accommodation in Croatia. Emphasis was in the exact presentation of each apartment so the guests can make the right decision in selecting accommodations for their vacation. After the discussion of the idea in June 2007 I decided to leave the job at Valamar group and start my own agency.
Personally I really love to travel and so far and I visited Italy, Spain, Portugal, Ireland, Great Britain, Holland, Hungary, Czech Republic, Austria, Germany, France and Greece and I always try to think as a guest because I believe that only such an approach can provide a quality service.
Each year we try to improve our business and we are pleased to say that we are very successful since more than 99% of our guests say that they would trust Online Croatia for their next holiday rental in Croatia. A lot of our guests reports us with positive impressions and they thank us for all given advices for their successful holidays. We are aware that all people wait for their vacations so they could find a piece of peace and pleasure in these stressful times so we dedicate maximum to every guest with an individual approach.
At the moment Online Croatia travel agency has four full-time employees, two associates, around 600 accommodation units in offer and more than 300 partners - owners of private accommodation and more than 12 000 guests who trust us.
Ivana Mrđen-General sales manager
"I have been working in Online Croatia since April 2008."
"It is very important to have the ability to effectively interact with people, business has to be very organized and attention must be dedicated to providing the highest standards for the guests."
"I am fluent in English and Italian and currently I am studying French."
I graduated the Faculty of Tourism and Foreign Trade in Dubrovnik. Upon graduation I wanted to work in tourism and Online Croatia was an excellent choice. Dynamic job, communicating with people and a great working atmosphere are what makes Online Croatia really special. It is very important to have the ability to effectively interact with people, business has to be very organized and attention must be dedicated to providing the highest standards for the guests. By nature I am very cheerful person so kindness is not hard for me, both in dealing with guests and in dealings with colleagues.
Since February 2010 I have been working as an office manager, therefore I am responsible for managing the overall operations of the Agency, implementation of business plans, market monitoring and, most important, communication with guests and accommodation reservations... Given trust is an additional motive to continue improving my performance, to learn and progress even more. Guests want to get all information they need and I wish to offer them as much as possible since the main motto for Online Croatia is to have a satisfied guest.
I enjoy traveling and meeting new people and new places. So far I visited Amsterdam, a city of rich history, numerous parks, museums, beautiful canals ... I also visited Prague, a city with a magical architecture and many beautiful old buildings and Ljubljana, the capital of Slovenia. I visited also the whole Croatian Adriatic coast, so I was in all the places that we offer to our guests which is very important for a good offer and detailed information.
Antea Bjeliš- Sales Managerr
"I am working in Online Croatia agency as sales manager since 2012."
"I enjoy being a part of the fast changing and exciting tourism business since it gives me opportunity to communicate with different people and get to know different cultures."
"It satisfies me the most when I have the opportunity to meet the client’s needs and help them choose the best destination for their vacation."
After my graduation from American College of Management and Technology, I worked within tourism and hospitality industry. My professional development started from the bottom positions up in tourist agencies and hotels, which provided me with significant understanding of the organization within one company as well as the approach needed when dealing with various clients.
When deciding where to travel and spend their vacation, people are being very cautious and like to be provided with as much information as possible so everything goes smoothly. Therefore, I am focusing my job to assist them make the best memories as memories are the ones that we always carry with us.
Marija Guljelmović- Public Relations Manager
"I have been working in Online Croatia travel agency since March 2013."
"By nature I am a very social and communicative person and working in tourism was a logical choice for me, especially living here in Dubrovnik – the pearl of the Adriatic and the whole Croatian tourism."
I graduated from the Faculty of Tourism and Foreign Trade. I consider working in a travel agency is a really excellent choice for my further professional improvement. A positive working atmosphere and rich professional experience of agencies employees, makes the everyday responsibilities (communication with owners and data updating) easier and more interesting. We try to provide our guests the best service, and their given trust and positive impressions are an additional motivation for the future.
I speak fluent English and French, and also have basic knowledge of German and Italian.
Except working in hotels like receptionist,I also have a six years of flying experience as a cabin crew. I traveled and visited more then 40 countries in a four diffrent continents where I have experienced many diffrent cultures and met many diffrent people. I think that is an advantage that helps me a lot to continue my work in the tourism industry. All those positions gave me a good comunication skills, experiance in professional behavior and general public relation.
Marija Klokoč - Sales Manger
"I started working in Online Croatia in March 2014 as reservation agent."
"Working face to face with clients from all over the world in really many different situations gave me firsthand experience."
"To put myself in their shoes and think about what would they like and how would they feel in apartments I am suggesting them could be one of advantages helping me dealing with different demands."
Radim u Online Croatia od ožujka 2014 u odjelu prodaje.
I started working in Online Croatia in March 2014 as sales manager. After graduating from Dubrovnik University, where I earned certificate in Public Relations I worked on different positions in some of the best five star hotels in Dubrovnik. That is how I found out that I see myself in future in tourism branches instead of public relations at all.
Working face to face with clients from all over the world in really many different situations gave me firsthand experience. I also got an insight in how they see the services we offer, how they feel when things are not the way they are expecting them to be and how they react in different situations.
To put myself in their shoes and think about what would they like and how would they feel in apartments I am suggesting them could be one of advantages helping me dealing with different demands.
Online Croatia travel agency
Ćira Carića 3
20 000 Dubrovnik
Telefon +385 20 435 555
Fax +385 20 435 555
GSM +385 91 531 16 14 , +385 92 202 07 73